The Procon of Rio de Janeiro applied a fine of R$ 1.9 million to Supervia this Thursday (12) for failure to provide services to the population. This is the second fine in less than 15 days, as last week the company that operates the rail system in Rio and its metropolitan region was penalized by R$ 1.1 million.
According to Procon-RJ, another 16 infraction notices were drawn up and follow the legal procedures. This means that the processes could generate new fines for the concessionaire company in the coming weeks.
The sanction refers to the inspection carried out at the Engenheiro Pedreira, Comendador Soares and Austin stations. The agents found poor conservation of the stations, delays in train circulation, lack of guidance and access control to the female car, lack of accessibility and imminent risk to consumer safety due to irregular spacing between the composition and the platform.
The operations carried out by Procon-RJ at the Supervia stations began on April 8, more than a month after state deputies from Rio de Janeiro opened a CPI to investigate the service provided by the company and the unsatisfactory inspectionaccording to some members of the CPI, the state government and the public transport regulatory agency, Agetransp.
Procon-RJ reported that, since the beginning of the action, 38 stations were inspected and 18 infraction notices were drawn up.
Among the problems found, overcrowding was found in 12 points, while delays were identified in another seven. The presence of men in the women’s car, irregular spacing between the train and the platform, the absence of clear information about train times and destinations were also recorded at several stations.
Inspectors also reported frequent accessibility problems, either due to the absence of elevators, escalators or tactile flooring in certain areas of the stations.
O Brazil de facto contacted Supervia by email and the concessionaire replied that it “won’t comment” on the case.
Source: BdF Rio de Janeiro
Editing: Eduardo Miranda